Privacy at Acme

Your trust is our foundation

Since 1941, we've built our reputation on protecting what matters most to you. Your information is never sold, never shared, and always secured with enterprise-grade protection.

80+Years of Trust
0Data Breaches
100%Encrypted

Our Privacy Commitments

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Never Sold

Your information will never be sold to anyone, under any circumstances. This is our ironclad promise.

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Firebase Secured

Protected by Google's enterprise-grade security infrastructure trusted by billions worldwide.

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You're in Control

Access, update, or delete your information anytime. Your data, your choice.

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Fully Transparent

We explain exactly how we protect your information with complete technical transparency.

Privacy as a Fundamental Right

At Acme Dorf Door Corp, we believe privacy is a fundamental human right. This belief has guided our business practices since 1941, long before privacy laws made it a requirement.

We manufacture hollow metal doors, frames, and flush wood doors for construction projects worldwide. Our commitment to protecting your information is as solid as the doors we build.

Core Privacy Principles

  • Minimize Collection: We only collect information essential for serving you
  • Purpose Limitation: Information is used only for the stated purpose
  • Data Security: Military-grade protection for all information
  • User Control: You decide how your information is used
  • Transparency: Clear explanations of all data practices
Trust Built Over Time
1941 → 2024

Your Data Journey

Follow your information from submission to protection

1

You Submit Information

When you fill out a quote form, create an account, or contact us

Immediate Action: Information is encrypted in your browser before transmission
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2

Secure Transmission

Your data travels through encrypted channels to our Firebase servers

Protection Level: TLS 1.3 encryption (same as online banking)
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3

Firebase Processing

Google's secure infrastructure processes and stores your information

Security Features: AES-256 encryption, multi-factor authentication, audit logs
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4

Acme Access

Only authorized Acme personnel access your information for business purposes

Access Controls: Role-based permissions, background checks, confidentiality agreements

Firebase Security: Military-Grade Protection

We chose Google Firebase because it provides the same security infrastructure that protects Google's billions of users worldwide.

Security Architecture

Multi-layered protection from device to data center

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Application Layer

  • Input validation and sanitization
  • Authentication tokens
  • Security rules enforcement
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Network Layer

  • TLS 1.3 encryption
  • DDoS protection
  • CDN security
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Infrastructure Layer

  • AES-256 encryption at rest
  • Secure data centers
  • Hardware security modules

Compliance & Certifications

SOC 2

Type II audit for security, availability, and confidentiality

ISO 27001

International information security management standard

GDPR

European Union data protection regulation compliance

CCPA

California Consumer Privacy Act compliance

Your Privacy Rights

You have complete control over your information

Data Access

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View Your Data

Request a complete copy of all information we have about you

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Data Usage Report

See exactly how your information has been used

Data Control

✏️

Update Information

Correct any inaccurate or outdated information

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Delete Your Data

Request complete deletion of your information

Communication Preferences

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Email Settings

Control what emails you receive from us

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Notification Settings

Choose how and when we contact you

What Information We Collect

We collect only what's necessary to serve you better

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Contact Information

  • Business Contacts: Names, titles, company information
  • Communication: Email addresses, phone numbers
  • Locations: Billing and shipping addresses
  • Identification: Tax ID numbers for business accounts
Why we need this: To communicate with you and process orders
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Project Information

  • Specifications: Door and frame requirements
  • Hardware: Lock preparations, hinges, accessories
  • Compliance: Fire ratings, building codes
  • Installation: Locations, measurements, configurations
Why we need this: To manufacture products that meet your exact requirements
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Business Data

  • Orders: Purchase orders, quotes, order history
  • Payments: Billing information (securely processed)
  • Shipping: Delivery records and tracking
  • Support: Warranty claims, service requests
Why we need this: To complete transactions and provide ongoing support
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Technical Data

  • Account Access: Login credentials (encrypted)
  • Usage Data: Portal activity, preferences
  • Technical Info: IP addresses, browser details
  • Analytics: Page visits, download activity
Why we need this: To secure your account and improve our services

How We Use Your Information

Your information is used exclusively for legitimate business purposes

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Manufacturing & Fulfillment

We use your project specifications to:

  • Manufacture custom doors and frames to your exact requirements
  • Coordinate hardware preparations and installations
  • Ensure compliance with fire ratings and building codes
  • Schedule production and coordinate delivery logistics
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Customer Service

We use your contact information to:

  • Provide technical consultations and product recommendations
  • Send order status updates and delivery notifications
  • Offer installation guidance and technical support
  • Process warranty claims and service requests
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Business Operations

We use your business data for:

  • Processing payments and maintaining financial records
  • Managing inventory and production planning
  • Generating reports for business analysis
  • Ensuring compliance with legal and tax requirements

What We Never Do

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Never sell your information to anyone

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Never share with marketers or data brokers

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Never use for unrelated business purposes

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Never trade customer lists with competitors

Legal Compliance & Your Rights

International Customers

While based in the United States, we serve customers globally and comply with international privacy laws:

  • EU/UK Customers: Full GDPR compliance with enhanced rights
  • Data Transfers: Standard contractual clauses for international transfers
  • Global Standards: Our "never sold or shared" commitment applies worldwide

California Residents (CCPA)

California residents have additional privacy rights:

  • Right to Know: Categories and specific pieces of information we collect
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Though we don't sell data, you have opt-out rights
  • Non-Discrimination: No penalties for exercising privacy rights

Data Retention

We keep information only as long as necessary:

Order Records7 yearsWarranty & tax requirements
Account InformationWhile activeAccount functionality
Project Specifications10 yearsReference & warranty support
Website Analytics90 daysPerformance analysis

Contact Our Privacy Team

We're here to help with any privacy questions or requests

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Email Us

For privacy questions, data requests, or policy clarifications

privacy@acmedorf.com
Response within 24 hours
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Call Us

Speak directly with our Privacy Officer

(833) 265-2263
Monday-Friday, 8 AM - 5 PM EST
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Mail Us

Send written privacy requests or concerns

Privacy Officer
Acme Dorf Door Corp
925 Market Street
Paterson, NJ 07513

Our Commitment to You

Since 1941, Acme Dorf Door Corp has built our reputation on trust, quality, and protecting what matters most to our customers. Your privacy is not just a policy for us—it's a fundamental value that guides everything we do.

Your information is safe with us.